Terms & Conditions

Payment

We currently only accept PayPal as the method of payment. However all major credit cards such American Express, MasterCard and Visa can be used.

Copyright

This website is the intellectual property of Amore Erotica and subject to copyright.
Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 (Commonwealth of Australia) and similar statutes that apply in your location, you may not, in any form or by any means: adapt, reproduce, broadcast, decompile, disassemble, download, copy, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services obtained from any part of this website, without written consent from Amore Erotica.

Shipping/Delivery/Lead Times

“In Stock” items usually ship within 4-6 business days of receiving the order. If the product is not in stock, we will order immediately from our suppliers, and stock should arrive within 1 week, Amore Erotica will not be held liable for products which take longer than the suggested 1 week.

Amore Erotica will not be held liable for any loss, damage, cost or expense related to any delay in shipment or delivery.

Delivery dates cannot be guaranteed. If you must receive your order by a specific date, please contact us in advance of purchase to see if special arrangements can be made.

Customers must be available to accept their shipment at time of delivery. If a shipment becomes undeliverable, and any extra expenses are incurred and/or shipment is returned to sender, the customer will be held responsible for any such extra costs associated with the undeliverable shipment as well as all costs to re-ship the order.

Returns & Exchanges

At Amore Erotica, your satisfaction is very important to us. We strive to make your shopping experience with us as positive and memorable as possible. If you are unsatisfied with your purchase and would like to return, or exchange it, please read our policy below. If you have any questions please contact us and we will be more than happy to help you with any concerns you may have.

Merchandise purchased from amoreerotica.com.au may be returned for store credit or exchange only within 7 days of delivery. All returns and exchanges must be pre-authorized by contacting us via email or phone. All returns received that are not pre-authorized will be subject to a 25% re-stocking fee. Approved returns and exchanges will receive a Return Authorization reference, along with instructions on how to return merchandise. Merchandise must be returned to Amore Erotica, at customer’s expense, via courier with insurance and tracking. Merchandise must be returned in its original condition, with its original packaging, a copy of sales receipt, Return Authorization reference. Any merchandise returned that is not in its original condition, or come with its original packaging, is subject to a 50% restocking fee.

Customers must be available to accept their shipment at time of delivery. If a shipment becomes undeliverable, and any extra expenses are incurred and/or shipment is returned to sender, the customer will be held responsible for any such extra costs associated with the undeliverable shipment as well as all costs to re-ship the order.

Shipping charges are not refundable for credit. Refunds will only be issued on merchandise deemed as defective and/or not replaceable by Amore Erotica within a reasonable time frame.

Store Credit

Store Credit is valid for one year from date of issue. After one year any unused credit will be forfeited. Store Credit can be used toward any purchase, including shipping costs.

Damage & Loss

Damage & Loss claims will only be accepted by Amore Erotica within two business days of receipt. Damage & Loss claims reported after two business days of receipt will not be accepted. It is the customer’s responsibility to inspect merchandise immediately upon receipt. Our Damage policy includes obvious damage and loss as well as concealed damage.Amore Erotica will replace damaged and lost merchandise, if reported within two business days of receipt, at no cost to the customer (including shipping).

Replacement merchandise is subject to applicable product lead times.

Order Cancellation

All orders cancelled after one business day of purchase may be subject to a 25% cancellation/re-stocking fee if after that period, as well as any shipping costs incurred by Amore Erotica related to the order.

GST

All orders shipped within Australia, have GST included in the price.

Orders shipped to address outside of Australia are not subject to any sales taxes, but may be subject to applicable import duties, taxes and/or fees (see “Duties & Taxes” below).

International Orders (Outside of Australia)

We currently do not offer online sales to International customers. Customers not located in Australia should contact us regarding the purchasing of our products and shipping rates prior to using this site.

Duties & Taxes

Orders shipped to address outside of Australia are not subject to any sales taxes, but may be subject to applicable import duties, taxes and/or fees. Any such import duties, taxes and/or fees are solely the responsibility of the purchaser and are not included in the price of the product and/or any shipping charges.

For more information on importing goods into your country please contact the appropriate agency or service in your area.

Local Pickup

We do offer local pickup from our local stores.

Your Account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use chicliving.com.au only with involvement of a parent or guardian. Amore Erotica and chicliving.com.au reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Links

Our web site may contain links that direct you to other sites. Please be aware that Amore Erotica pty ltd or chicliving.com.au will not be held liable for any issues resulting from use of such sites. We encourage our customers to always make themselves aware of the Privacy Policy and Terms & Conditions of every web site that they visit.

Disclaimer

In placing an order, you warrant that you are 18 years of age or over, and that you are providing accurate, true, and complete information, and that you have the authority to place the order.
You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an "as is" and "as available" basis. Amore Erotica and chicliving.com.au make no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site.

You agree to indemnify and hold harmless Amore Erotica pty ltd or chicliving.com.au and its officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorneys' fees, made or incurred by any third party arising out of or related to your use of this site.

Termination

We reserve the right to terminate your account and restrict your use of this site if we have reason to believe you have violated any of these terms and conditions, including providing us with false information.

Changes to Store Policy

Amore Erotica reserves the right to modify or change the terms of use of this site with or without notification.